Router Light GuideUnderstand Your Router. Fix the Problem.

Arris / blinking green

Arris modem blinking green

Blinking green on Arris receive, send, or online usually means the modem is trying to lock signal or register service.

First read: usually means startup, signal search, firmware activity, or service registration. If it lasts beyond ten minutes, treat it as a connection problem.
Arris light panel reference
blinking green

Short answer

Arris modem blinking green

Blinking green on Arris receive, send, or online usually means the modem is trying to lock signal or register service.

Arris modems often expose upstream and downstream signal separately, which helps separate coax signal problems from Wi-Fi problems.

Safe order

Check in this order

  1. Wait through a full startup cycle before unplugging anything.
  2. Tighten coax, fiber, or WAN cables at both ends.
  3. Check the provider outage page from mobile data.
  4. Restart modem first, then router if they are separate.

Light labels

What the nearby label changes

PowerSolid is usually normal. Blinking means booting. Off means no power or disabled LEDs.Check adapter, outlet, and startup time.
Internet / OnlineSteady means service is registered. Blinking or off means the modem/router is still looking for service.Check outage, WAN/coax/fiber, then restart modem first.
Wi-Fi / WLANBlinking can be normal traffic. Off means wireless may be disabled.Check Wi-Fi button, app settings, and band names.
WPSBlinking means pairing window is open. Solid or red can mean failed pairing.Wait two minutes, then pair again close to the router.
Ethernet / LANBlinking usually means traffic. Amber can mean lower speed on some models.Swap cable and test another port.
US/DS / BroadbandBlinking means the modem is trying to lock signal.Tighten coax/fiber and remove splitters before resetting.

Before a factory reset

A reset can erase Wi-Fi names, passwords, port forwarding, and provider activation state. Use it only after power, cable, outage, and startup checks do not explain the light.

When to call support

Call the provider when Online, Internet, Broadband, US/DS, or Optical never reaches a steady normal state after one clean restart and cable check.

When Wi-Fi settings matter

Change Wi-Fi settings only when service lights are healthy but phones, laptops, or smart devices cannot join the wireless network.

Nearby checks

Related light states

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